Sunday, December 11, 2011
Have you ever used the phrase “I could hear the wheels turning” when someone with whom you are in conversation is thinking about something or other that doesn’t involve you? If you have, you’re on your way to understanding what I experience.
Newer coaches who still need lots of skillful practice (not just any ol’ practice), are still working from a script … the script they learned in a particular coach training program. That’s to be expected, absolutely.
As a practiced listener of coaches at work (exam or mentoring), I can hear the script. Most coaches rely on a particular approach that they’ve practiced somewhat or even a lot. This would define the ACC candidate most definitely and very often the PCC candidate. Unfortunately, it also defines some MCC candidates which just might account for the high failure rate.
The missing piece with coaches who rely on a “formula” type approach to their coaching is trust. Remember, there is a competency called Trust and Intimacy.
To get to the heart of the matter we first must look at trust in all of its facets. A coach who is on the road to mastery …
Trusts and respects each client as whole and complete;
Trusts their own ability to serve their client with competence and integrity;
Trusts each client to choose what is best for client during the conversation.
What would you like to add to this list?
From my perspective, trust comes first, then intimacy (or closeness). It’s just the way of things.